roulete Privacy Policy

When you register an account with roulete, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, residential address in the Philippines, email address, and contact number. During the verification process, we may also request a copy of a valid government-issued ID such as a Philippine passport, driver's licence, or SSS/UMID card. When you make deposits or withdrawals, we collect transaction-related data including payment method details and transaction amounts in Philippine Peso (PHP). We also collect technical data such as your IP address, browser type, device information, and session logs to ensure platform security and a smooth gaming experience.

We may collect additional information if you contact our support team, participate in promotions, or complete surveys. All data collection is limited to what is necessary for the specific purpose it serves, and we do not collect sensitive personal information beyond what is required by applicable Philippines regulations for identity verification and responsible gaming compliance.

The personal information we collect is used to create and manage your roulete account, verify your identity and age in compliance with Philippines online gaming regulations, and process your deposits and withdrawals securely. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your gaming activity data is used to provide personalised game recommendations, operate our responsible gaming tools such as deposit limits and session timers, and detect unusual account behaviour that may indicate fraud or unauthorised access.

We may also useanonymised and aggregated data for internal analytics purposes, such as understanding which game categories are most popular among Filipino players and improving our platform features. This type of analysis does not identify you personally and is used solely to enhance the overall player experience on roulete. We will never use your personal data for purposes beyond those stated in this policy without obtaining your prior consent, and we will not sell your personal information to any third party under any circumstances.

roulete does not sell, rent, or trade your personal information to third parties. We may share your data with carefully selected service providers who assist us in operating the platform, including identity verification services, payment processors that handle PHP transactions, and licensed game software providers. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using your information for any purpose other than providing their service to roulete. We may also disclose your information to regulatory authorities or law enforcement bodies in the Philippines if we are legally required to do so, for example in connection with anti-money laundering obligations or a formal investigation.

In the event that roulete undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of the business assets. In such a case, we will notify affected players in advance and ensure that the receiving party commits to upholding the same privacy standards described in this policy. Outside of these specific circumstances, your data remains within our controlled environment and is not disclosed to any external parties.

We employ industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include transport layer security (TLS) encryption for all data transmitted between your device and our servers, access controls that restrict data visibility to authorised personnel only, and regular security audits of our systems. Your account is also protected by password authentication, and we strongly encourage you to use a unique, strong password and to never share your login credentials with anyone. If we detect or suspect a security breach that affects your personal data, we will notify you and the relevant Philippines authorities as required by applicable law.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippines regulations and our legal obligations, including anti-money laundering record-keeping requirements. Once the retention period expires and there is no legal basis for continued storage, your data will be securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting our support team in writing.

As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate or incomplete information in your account record. If you believe we are processing your data without a valid legal basis, you have the right to object to that processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team with a written request and we will respond within a reasonable timeframe in accordance with applicable regulations.

You also have the right to request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain it. Please note that requesting deletion of your data may result in the closure of your roulete account, as we cannot operate an active account without the minimum personal data required for identity verification and regulatory compliance. If you have any concerns about how your data is being handled, you also have the right to lodge a complaint with the relevant Philippines data protection authority.

roulete uses cookies and similar tracking technologies to operate the platform efficiently and provide you with a consistent, personalised experience. Essential cookies are required for the platform to function correctly, including maintaining your login session and remembering your account preferences. Analytics cookies help us understand how players navigate the site so that we can identify areas for improvement. We do not use advertising or retargeting cookies that track your activity across other websites. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may prevent certain features of the platform from functioning correctly. By continuing to use roulete after being informed of our cookie use, you acknowledge and accept the use of essential cookies as described here.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email at the address associated with their account at least seven days before the updated policy takes effect. The date at the top of this page will always indicate when the policy was last revised. Continued use of the roulete platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.